Reference

Read Before You Open Your Account

These terms set out what you agree to when you use po99, including how your account works, how deposits and withdrawals are handled through JazzCash, Easypaisa, and Raast, and what we expect from both sides.

Account holder responsibilityJazzCash, Easypaisa, Raast deposit rulesWithdrawal and verification stepsEligibility by local lawHow to raise a dispute
po99 Read Before You Open Your Account
TERMS CONTACT

Ask Us About Any Clause

If a section of these terms is unclear or you believe something has been applied to your account incorrectly, reach out directly. Our support team can walk you through the specific clause, explain how it applies to your situation, and escalate disputes that cannot be resolved at the first point of contact. Do not act on an assumption — contact us first.

Live Chat Reach our support team through the live chat window in your account dashboard. Available for account and terms queries from Pakistan.
Email Support Send a written query to our support address for clause clarifications, dispute submissions, or requests to review a decision made on your account.
Account Help Centre The Help Centre inside your account lists common terms questions and the steps to follow if you want to contest a transaction or account action.
HOW WE OPERATE

How po99 Applies These Terms

We enforce these terms consistently across all accounts. Verification is required before any withdrawal is processed — this means matching the name on your account to the wallet name registered with JazzCash, Easypaisa, or Raast. No exceptions are made for this step because it protects both your funds and the integrity of the withdrawal queue. Account data is held securely and is not shared with third parties outside of payment processing and any legal obligation we carry under applicable law.

Wallet Name Verification

Before your first withdrawal, we check that your account name matches your JazzCash, Easypaisa, or Raast registered name. This step cannot be skipped.

Account Security

Your account is protected by OTP login verification. Never share your OTP with anyone — po99 staff will never ask for it in chat or by email.

Data Handling

We retain account and transaction records as required by our operational obligations. You can request a summary of what we hold by contacting support directly.

Dispute Resolution

Disputes are reviewed within the timeframe stated in the Help Centre. If your dispute is upheld, any adjustment is applied to your account wallet within the same review cycle.

Questions About These Terms

These are the questions we get asked most often about how our terms work. If yours is not here, contact support directly.

The po99 account terms apply equally regardless of which payment method you use. However, JazzCash and Easypaisa each carry their own wallet transaction rules, which apply in addition to ours.

We publish updates on this page with the revised date clearly shown. Continued use of your account after the update date means you have accepted the new version. Check this page if you are unsure.

Withdrawals will be held until the names are matched. Contact support with the correct details and we will guide you through the verification step to release your funds.

Currently, these terms are published in English only. If you need a clause explained in plain language, contact support and we will walk you through it directly.

Submit your dispute through the email support channel with your account details and a description of the issue. We acknowledge disputes and follow the review steps set out in the Help Centre.

It means po99 only extends access where it is permitted under your local jurisdiction. If your region restricts this type of platform, these terms do not override that restriction.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.